Please remove the Wi-Fi Access Point from your account and then reset it:
- To reset your Wi-Fi Access Point, find a straight pin or unbend a paperclip.
- Unplug your Wi-Fi Access Point and insert your tool into the pinhole at the side of the Wi-Fi Access Point. Press the reset button inside.
- Keep the reset button pressed, plug in your Wi-Fi Access Point again, then release once the Wi-Fi Access Point has power.
IMPORTANT: Do not unplug or attempt to re-add the Wi-Fi Access Point until the light turns a steady red.
If you can't find Sesame still, make sure your Sesame is not linked to a Virtual Station. If it's not and you still can't find it, you can try removing Sesame from your account and re-adding it. Hope this helps and let us know if you're still having trouble! - CANDY HOUSE