WiFi Access not working from App. Works from Smarthings

sambeetm 2020-01-04 04:58:19 UTC #1

My Wifi Module is connected to the Internet. It slowly blinks Blue. I am able to lock/Unlock using Smarthings. But, the wifi access from the app is not working. It shows disconnected. Tried logout/login, removing/installing back the wifi module. Still no success. Any help ?

sambeetm 2020-01-04 05:06:06 UTC #2

@jerming, can you please help ?

ekummel 2020-01-08 04:31:13 UTC #3

Try disabling bluetooth on your phone and connecting to the app again. This will force the app to use WiFi instead of Bluetooth which is always defaults to. Make sure your lock and phone are on the same WiFi network to make sure things go smoothly.

bracha 2020-01-08 05:50:02 UTC #4

My wifi access point also stopped working last week. I had to reset it and re add the wifi password to get it back online. Hope this helps. It’s working again for me.