For the first few days, the Sesame was working fine. Now, it never gets past "Waiting for (Android Guy)". I tried reseating the batteries and rebooting the phone. I will try reinstalling the App... I am afraid that I may make a small problem larger by flailing about
I removed my account, unpaired and reset the device... starting over. I don't know how it got into a non-working condition... something related to the pairing of the device, I suspect. For now I am working again. I'll keep you posted if this gives me any more trouble.
Sorry that you had this experience. Is the issue fixed now? Is there anything I can do for you? I hope you enjoy Sesame as much as we do.
After 1 day of working... again now it doesn't work. My LG G4 never gets past "Waiting for (little android guy)". Perhaps I will troubleshoot again. Is there a concise, step by step set of instructions you could link me to for resetting everything? Just resetting (uninstalling on my phone and removing pairing) doesn't seem to work.
I've got the same issue. Installed. Setup account. Worked great for a day, now get the same message -- Waiting for "Little Android Guy". Using LG V-20, Verizon, Android 7.0,.
Other phones if the family work. Still my LG G4 just gets stuck at Waiting for (little android guy).
some of my android devices do same thing...the weirdest thing!!
Oh no! Can you let us know which devices have this issue? Also, have you tried our new Android app? Let us know if you're still experiencing the same issue with the new app! - CANDY HOUSE
This issue has just started for me as well the same moment that I switched over to the new Android app. It was never an issue in beta. Now I am forced to restart the app and then it works fine.
I use a Oneplus Two.