Update Google wifi dongle

raphael6163 2017-01-10 17:36:30 UTC #1

Please provide us a list to see if you receive my address for the wifi dongle.
Or just add to the Google docs something to see if I did it good.
I think everyone who did it will be happy to know you received it.
Thanks in advance.

gtriolet 2017-01-10 18:51:12 UTC #2

I have not yet received my wifi dongle.

George Triolet
9348 Dibot Ct.
Hudson, Fl. 34667

gtriolet@tampabay.rr.com

raphael6163 2017-01-10 19:06:46 UTC #3

Please I asked us already don't post here
I asked from them to update us

hsiang 2017-01-12 09:01:53 UTC #4

For the Wi-Fi Access Point, we went through a redesign because voltage regulations changed during the months we were in production, and unless we redesigned it, chances are we wouldn't clear US customs. Also, it also took us some time to reduce the size and improve the functionality of the Wi-Fi Access Point, hence the delay. I know it's been a bit of a wait, so we really appreciate if you can be understanding about this, and know that we're doing everything we can to speed things along.

We plan to start shipping out the Wi-Fi Access Point in February/March 2017. Again, please accept our sincere apologies for the delay. Thank you.

kwon 2017-01-17 09:20:50 UTC #5

have not yet received my wifi dongle.
I do not lock the module does not not come. I hope you send it soon!

Nikolay Grinin
Salu 1-16,
Kohtla-Järve
Estonia
kwon@kwon.ee

raphael6163 2017-01-17 09:35:07 UTC #6

I did not ask when you plan to ship
but I think it's important to update each one if you receive his confirmation address for the wifi dongle
So or you update each one or you publish a list of people with their names and address
Thanks

charity.heatley 2017-02-28 14:10:26 UTC #7

I still have not received my wifi dongle, and I am growing impatient as the person "Alice" in customer support has not responded to my inquiry. Being kind is one thing, taking my money and not delivering what I ordered is another. Someone please get back to me today.

aleandbudi 2017-03-09 21:19:25 UTC #8

Has this intended ship date changed or is the delivery date still Feb/Mar 2017?

Thank you

charity.heatley 2017-03-23 15:08:38 UTC #9

I have no idea why I am not getting a response and the customer service is lacking. I have consistently requested where and when the dongle will be sent and nothing. Is there a customer support team?

it.beaulieu 2017-03-24 17:02:14 UTC #10

If you look at the shop page, it says estimate delivery date is June 2017..

charity.heatley 2017-03-24 20:34:52 UTC #11

and...where do we cancel this item of the order and get a refund? this is ridiculous.

charity.heatley 2017-03-24 20:37:06 UTC #12

I don't see June 2017 listed anywhere in this communication.

it.beaulieu 2017-03-24 20:55:33 UTC #13

Here: https://candyhouse.co/collections/frontpage/products/wi-fi-access-point

steveisles 2017-03-24 21:44:53 UTC #14

Is it known whether the WiFi dongle will work with an Apple TV hub to enable HomeKit functionality?

it.beaulieu 2017-03-24 21:59:10 UTC #15

No idea. I'm still optimistic they'll get their things in order. I knew what I was getting myself into buying this product.