I've posted here before with no reply from CandyHouse. At first, my sesame worked fine. It was connected to the wifi access point and worked well...until it didn't. It stopped connecting. So I followed all the instructions and it connected again. For about an hour. I posted on the help forum but got no answer. I tried to reset it again, and when I took out the batteries, the contacts came out with the batteries! No wonder I can't get it to work.
Please, can someone get back to me about replacing this item or refunding my money? I've never gotten this to work for more than one week.