Sesame not showing up in iOS Shortcuts app

[mbklein]

I have a Sesame connected via WiFi Access Point and Cloud Integration enabled. I'm using the latest beta of the iOS app (v1.48). I can control my Sesame via both Bluetooth and WiFi. Everything seems to be set up according to the shortcut instructions. But when I try to create a new shortcut in the Shortcuts app (iOS 13.3), Sesame does not appear under the available actions, and searching for “Sesame” shows no results. What do I need to do to to make this integration work?

[jerming]

Hi, we are sorry to hear that you cannot find Sesame under Siri shortcut. This may be iOS 13 bug and currently you can find Sesame on Siri shortcut app> Gallery> See all > and you might find Sesame. Let us know if you can find Sesame through that method. Thanks! - Jerming

[rcfortugno]

Hello, I am having the same issue but I do not have a “gallery” section of the Shortcuts app. My Sesame is Wi-Fi and Bluetooth connected but I can’t find Sesame anywhere within iOS Shortcuts

[jerming]

Thank you for reaching out to us. Are you using iOS 13? Usually Shortcut app has "gallery" at the bottom right corner. Could you please share a screenshot of your Siri shortcut app? Thanks -Jerming