Sesame manually unlocks on its own

[mschutty]

Last night and this morning, both times after being locked by Alexa, one of my Sesames unlocked on its own but it said "Manually unlocked" on the notification, in history, and also on the dashboard (see picture, times highlighted in red). I've now had to pull the batteries and unplug the wifi because I can't trust the sesame to not randomly unlock on its own. Neither instance was an auto-unlock as no phones in the vicinity were set to auto-unlock. At least I get a notification that it unlocked again. But guess what, my wife wants to get rid of them now. https://www.dropbox.com/s/ka6et20hs5pjt9u/Photo%20Oct%2017%2C%203%2040%2039%20PM.jpg?dl=0

[mschutty]

As a further note, my other sesame does not exhibit this behavior at all.

[massaretosee]

Are you sure your lock is really open?
It may happen Sesame notices the lock is unlocked while it is locked, because the knob angle is not adjusted correctly.

[mschutty]

Oh it’s very much unlocked. My wife has pulled the batteries because she came home to a door completely unlocked.