Sesame iOS App Beta Program

cim 2016-09-20 08:27:42 UTC #1

Hi guys,

We'd like to invite all iOS users to join the Sesame iOS App Beta Test Program!

By joining the beta program, you'll have early access to new features and be able to help us test them out before they're released on the App Store. Please let us know of any bugs or errors via email to sesame@candyhouse.co so we can make sure they get fixed before release.

Thank you so much for helping us make Sesame better and better. We value your feedback and will be working hard to continue improving Sesame!

CANDY HOUSE

codyschug 2016-09-21 13:56:31 UTC #5

Do we have any idea on how long it takes to get the email from Apple after signing up for the beta program? Hours, days?

GME 2016-09-21 15:47:24 UTC #6

"When you tap on the registered Sesame name, you should be asked to set your location. Double check to make sure your GPS is enabled."
This did not work the first time. I then unchecked and checked it again and only then I got the Pick a Location dialog.

jsvenning 2016-09-21 16:29:28 UTC #7

had the same issue. And unchecking and checking seeemed to help as well

rajpal 2016-09-21 17:09:00 UTC #8

I have the same issue. I have not been able to get the 'Set your Location' part come up. I have tried checking and un-checking the 'Knock & Auto-Lock' option and tapping on the Sesame name several times. Perhaps I am not following the instructions correctly. This is what I am doing:

Go into Settings by clicking the gear icon
Turn ON the Knock & Auto-Unlock option
When the Sesame name appears below, tap on it
Repeat.
No Luck.

What am I doing wrong?

iPhone 6+ iOS 10.0.1

craigforeman 2016-09-21 19:39:58 UTC #9

iPhone 7, iOS 10.0.1
Installed beta and tried to connect to lock.
Lock never found. Removed lock from app.
Reset lock by pressing reset button until blue indicator was constant. (Indicator flashes once every 5 secs)
Still unable to find lock
Removed beta app, re-installed original app.
Removed batteries, re-installed
Logged in, manually reset lock.
'No Sesame Found'
Please advise.

GME 2016-09-21 20:46:12 UTC #10

Just left the house and came back. Worked perfectly! LOVE IT!!!

Can't wait for the wifi access point assuming it will auto-lock it for me too.

craigforeman 2016-09-21 22:35:06 UTC #11

Problem solved after restarting iPhone.

schlotz 2016-09-21 22:42:55 UTC #12

Sorry Evelyn... I just realized I was in the wrong thread. I fixed the location problem, but it required turning off both the unlock and knock checkmarks, then turning the "knock & auto-unlock" slider to off, then turn slider on, then check knock. that popped up the location selection.

and I got the knock feature to work once. will see if it continues to work.

Evelyn 2016-09-22 05:02:59 UTC #13

Hey rajpal,

As suggested by other users, can you try rebooting your iPhone to see if that works?

Thanks!

Evelyn 2016-09-22 05:06:21 UTC #14

Hi schlotz,

Thanks for the feedback on enabling location. We'll look into that.

As a note, both Knock & Auto-Unlock can be turned on at the same time, but whichever is used to open Sesame first will disable the other. So if you used Auto-Unlock, Knock will be disabled, and vice versa.

nicolai 2016-09-22 17:44:33 UTC #15

Evelyn, i never got any email from Apple??

Nicolai@holrits.com

rajpal 2016-09-22 18:07:21 UTC #16

No luck after a iPhone restart...

joekang120 2016-09-22 18:56:24 UTC #17

Hi,

I got the location thing to work. When I left the area this morning, I got an alert saying Goodbye. When I went to a cafe next to my building, it sent me an alert saying welcome back.

But when I got to my door today, the door did not auto unlock.

Am I doing something wrong?

rcurrier 2016-09-22 19:00:10 UTC #18

No luck at all. I enabled auto-unlock, selected sesame, marked my location successfully. But when I leave the area I don't get a "Goodbye" notification. Returning home I get "Welcome back. Front Door is ready for knock". I don't have knock enabled and do not even have such an option in the app that I can find. Door does not unlock when I approach it.

I also randomly receive "goodbye" and "Welcome back" notifications when walking around within my house. These come within seconds of each other. I would guess that the app isn't handling GPS errors (timeouts?) properly.

Otherwise the lock behaves normally.

iPhone 4s
iOS 9.3.5
Sesame version 2016-8-29

hrianhard 2016-09-22 19:05:35 UTC #19

when I leave I get the message "Goodbye, Front Door". When I return I get the message"Welcome Back! Front Door is ready for Knock". It is my understanding that it should just unlock automatically when I get within Bluetooth range, but it doesn't.

I have auto unlock turned on and cannot find any place to turn off knock feature.

I'm running ios10 on an iphone5.

codyschug 2016-09-22 19:12:03 UTC #20

For some reason the ability to toggle the knock feature on and off has disappeared from my app. Has anyone else experienced this?

codyschug 2016-09-22 19:13:50 UTC #22

Same here, no knock toggle anymore. Used to be there.

jsvenning 2016-09-22 21:08:42 UTC #23

It worked the 2 times I left the house and went far away.

I don't get the goodbye notification when I go to my local coffeshop (its a little less than a block away).

The first time I went far away, it didn't work, but I didn't have WIFI on, so wonder if the GPS wasn't accurate enough or that is a bug?

I would be nice if you could set a the range of the perimeter (ie. larger with a House vs smaller with apartment) so it would actually give the Goodbye notification when I left my apartment.

I Also got a Goodbye, Welcome back and then Goodbye right after eachother when I left my place and drove around the block. I Wonder if should add a timer/delay so once a goodbye is triggered it waits a couple of minutes before it listens for a welcome (if that makes sense)

urvakshk 2016-09-23 00:46:40 UTC #24

for how long does the sesame remain unlocked after the auto unlock is triggered? Thanks