Removing manager

igordouradonobrega 2018-11-03 13:32:47 UTC #1

I'm not being able to remove managers.

cim 2018-11-05 03:46:05 UTC #2

Sorry about this issue, can you please try logging out and back in on the Sesame app and let us know if the issue persists? Thank you! - CANDY HOUSE

ucsdnhp 2018-11-06 18:28:02 UTC #3

I've also had the same problem but instead of managers it's with removing invited guests.

cim 2018-11-07 04:38:18 UTC #4

Sorry to hear it! Does logging out and back in resolve the issue? Please let us know if the issue persists after doing so, thank you so much! - CANDY HOUSE

igordouradonobrega 2018-11-07 14:31:30 UTC #5

I don't know if was logging out and back but when back the user I was trying to remove had been removed, but than I was facinho problems to add the same user as guest. Another logging and out "fixed". But know every time I enter the account settings I have this.

cim 2018-11-08 07:23:51 UTC #6

Thanks for the screenshot and sorry about that alert! This issue will be fixed in 1.2.41, please update your app if you haven't already.

In the meantime, it looks like the remove manager error was a token issue that was fixed by relogin, but we weren't able to determine why adding the guest failed. Can you send us a screenshot with the error if it happens again so we can check the exact time and error message? Thanks! - CANDY HOUSE

ucsdnhp 2018-12-06 03:58:35 UTC #7

Sorry for the late reply, I believe somehow this issue was fixed in the last update. Everything is working great!

cim 2018-12-06 04:19:56 UTC #8

Great, so glad to hear it and thanks for the update! Please don't hesitate to reach out to us at sesame@candyhouse.co if you have any further questions. - CANDY HOUSE