So sorry to hear it! Can you email email@example.com with the following information so we can check it out?
- Sesame account email address
- Screenshot of history showing the erroneous auto-unlock
We will take a look at the logs to see what happened. Please note that although the auto-unlock bug was fixed, your device may still be susceptible to GPS drift which can also erroneously trigger the door unlocking. The Sesame app relies on the location reported by your device and unfortunately will treat geofence triggers due to GPS drift the same way as a true geofence trigger. We recommend keeping Wi-Fi enabled on your device to reduce the chances of this happening. If your location/device is particularly susceptible to GPS drift however, the best option would likely be to turn off auto-unlock. We're sorry about the inconvenience caused! - CANDY HOUSE