Physical switch in the works?

[alvinong]

Are there any plans to produce a physical switch which is essentially a button that will toggle lock/unlock upon pressing?
Somehow when I manually lock/unlock the lock by turning, it feels like I'm killing the gear/motor, so a physical switch that unlocks the door would be useful -- especially when you've old folks who might not be that tech savvy

[grumblemarc]

Kinda defeats the whole purpose of the device. What's wrong with using the app?

[alvinong]

Takes too long with "Waiting..." , "Authenticating"... and sometimes it loops back to "Waiting..." and since Android support is a bit lacking, won't it be good to have a switch to showcase how it really should hv been?

Besides, from a real world point of view, I don't always have to be looking for my phone to unlock the lock (neither does folks who ain't as tech savvy or one who's always glued to the phone).

[cim]

Thanks for reaching out and for your suggestion! We don't currently have plans to create a physical lock/unlock button, but we appreciate your feedback! The motor and gear shouldn't be affected by manual unlocks, is it possible your Sesame needs a gear realignment or has motor issues? If so, please send a video of your Sesame being turned by the motor vs. being turned by hand and we'd be glad to take a look to see if there may be a hardware issue with your Sesame. Thanks! - CANDY HOUSE

[vito]

I sent my unit back to amazon for this exact reason. It takes too long to knock to unlock, and sometimes you just need to walk up and unlock your door from the inside. After a few turns by a friend's kid that was visiting, the gears came unmeshed and it would no longer turn at all. I was able to put it back together, but the unit is just too cheaply made and won't stand up to day to day use.