I am the owner of the lock. I am using an android phone. I have wifi access point.
My wife has an iphone x and she is a manager.
Her iPhone is not able to connect the lock. It will keep saying "connecting" but never able to connect and see the lock status/lock/unlock the lock.
The iPhone still receive push notice for lock/unlock even not able to real connect.
I have her disconnect wifi connection but it still the same.