iOS 13 is breaking Sesame WiFi AP

[swordfishray]

Hi,

A known problem to my Sesame WiFi AP is that every time there's an network outage or when I restart my router, the AP will disconnect and need to be setup again.

This is not a huge problem since setting it up is just half a minute at most with some clicks and password inputting.

However... since iOS 13 update. Setting up AP is not possible in the app, so we need to fix this! Luckily I got a old phone which is on an older iOS version so I can get around the problem...

What I'm observing on iOS 13 - when I tap on the big plus for wifi AP, it prompts "please connect to your WiFi network". My guess is that in iOS 13 the Sesame app doesn't have access to users WiFi network status somehow? Or some check in the app has failed?

Attached is what I'm seeing on iOS 13. Thanks for fixing this!

[jerming]

Thank you for your inquiry and we are sorry to hear that you are having trouble setting up Wifi AP after iOS update.
In order to fix this issue, can you please try rebooting your phone? If rebooting once does not work, can you please rebooting couple times until it works. We are sorry for the inconvenience, but hope it works. Thanks! - Jerming