Feature Requests

[cim]

Hi @anthonyb25, we thought we'd let you know that two of your requested features are now available!

Guest Access Notification: if you're on iOS and have Virtual Station or Wi-Fi Access Point, you can now receive real-time notifications whenever your Sesame is locked or unlocked

Guest Lock Renaming: Guests can click the name of the lock on the lock/unlock screen to edit the name of the lock(s) to which they've been granted access.

Hope we'll be able to tackle the other requests on your list soon! - CANDY HOUSE

[brendan]

In the history log please show lock state changes from the API as “from external app” instead of owners name.

In future versions it would be great if you could show the agent name from the http header, or let apps register their name with the API.

[cim]

Hi Brendan, thanks for the suggestion! It's noted on our list and hopefully will be implemented next year when we roll out more integrations for Sesame. Thanks again for all your contributions, we really appreciate it! - CANDY HOUSE

[Kumir]

Any solution? I have the same problem!

[cim]

Thanks for reaching out to us! We are so sorry to hear that you are having issues with Sesame thinking your lock is still unlocked when you use your key.

Unfortunately, Sesame is currently unable to support asymmetrical locks, as Sesame relies on the position of the knob in order to determine whether your deadbolt is locked or unlocked. We are aware that this is an issue for some customers and hope to be able to offer a solution for our users soon, but unfortunately we cannot yet offer a firm timeline on when this will be possible. Some users have recommended allowing manual control of Sesame or a range of locked positions, and we are still evaluating the best solution. For the time being, would it be possible for you to use only Sesame to lock or unlock the door to avoid this issue?

Alternatively, you can also re-configure your Sesame lock and unlock angles using only your key to lock and unlock Sesame so that the lock and unlock positions will be consistent between when the app is used and when the key is used, but this may not work for your lock depending on how your lock works.

We apologize that we cannot currently offer another solution, but rest assured, we are aware this is affecting customers and are looking for ways to fix it. We apologize for the inconvenience! Please keep an eye on our blog or sign up for our newsletter to receive updates regarding new features for Sesame. - CANDY HOUSE

[Kumir]

Hi, i need also this solutions: "Some users have recommended allowing manual control of Sesame "
I need this feature, I mean the manual control of sesame.
If you implement two options : turn right 180degrees and turn left (also 180degrees)
Will resolve any "problem" and my problem sure too.

For close my door I must turn the knob twice! Then, if any use the keys, the Sesame lost their position. If you login to app, appears the door still closed!

Regards

[patrick1]

Please fix the notification widget. It seems like you could put the icons for lock/unlock on the same line as the lock name and drop the text below the icons. When you have your phones text size set to minimum the widget makes the text sit outside the box anyway and seems to shrink the size of the button for tapping.

[cim]

Thanks for the report, we've notified our devs and put it on our list of issues to fix! - CANDY HOUSE

[CadoganCD]

I use auto-lock, but there are many situations where I don't want it (for example, when I am taking the bins out, waiting for a guest to arrive, unlocking my door from my car, the list is endless...).

Normal doors can be "put on the latch" for this purpose, but with Sesame, I have to go two levels deep (Status -> Change Settings) and flick the toggle, and then do the same to lock it again.

I'd like to propose exposing the Auto Lock feature prominently on the main screen (via an option if necessary), so it can be easily turned on and off for a lock.

Thanks!

[esung]

I also requested widget improvement long time ago but it seems to be quite low on their list. My biggest problem was that lock and unlock buttons are too similar and not differentiated enough. I would place Unlock / Lock order, and with green and red colors so that you can find the right button at a glance. I never get used to it and always to have to find it even after a year of usage. Hopefully HomeKit integration would arrive and we won't have to rely on widget much in the first place.

[ttraina]

Hello!

I’d like to see a notification for when the sesame is left unlocked for a certain amount of time (5, 10, 15... minutes). Or perhaps if it sees that my phone’s location isn’t home and the sesame is unlocked?

I don’t like using the auto-lock feature because sometimes I’ll go outside my house and not bring my phone or keys with me. Thanks!

[cim]

We appreciate the feedback, and we'll definitely consider it if there's a high demand for unlock notifications. In the meantime, you may be interested in creating an IFTTT applet that auto-locks your Sesame when your phone's GPS location leaves your home. Let us know if you need assistance setting it up and we'd be happy to help! - CANDY HOUSE

[Kumir]

Hi, i still waiting for a simple two options : turn right 180degrees and turn left (also 180degrees)

Thanks

[jeff1]

I few features that would make me happy:

• Notifications by "type" -- I like the idea of lock/unlock notifications, but not for manual actions (I don't need an alert to tell me I just went out for the mail.
• Geofenced notifications -- If my phone is connected locally (either Bluetooth or WiFi), don't send alerts (this kind of solves the first suggestion)
• Cloud-based lock only option. I'd love to be able to lock my door if I left and forgot to. I have no need for cloud-based unlocking (at this time) and am not going to enable cloud at all without this restriction

[cim]

Appreciate your feedback! We will update the list to add your requests. We understand that now that more people are getting their Wi-Fi Access Points and using the notification feature, they'd like more control over the notifications, so it's something we will consider adding down the road.

For the cloud-based option, enabling it just means you can link your Sesame to external services like Google Assistant, Amazon Alexa, IFTTT, and other third-party plugins. Google Assistant and Amazon Alexa both block the unlock function for security reasons. However, even if you don't enable the cloud function, you can still both lock and unlock your Sesame remotely via the Sesame app if you have the Wi-Fi Access Point installed. Hope that helps! - CANDY HOUSE