Feature Requests

sam.marchesani 2017-06-26 02:46:33 UTC #15

Would it be possible to implement a 'manual auto lock' feature?
For example, twisting the sesame through a quick unlock-lock-unlock.
Then the sesame would know I'm heading out and can lock it with the specified delay.

(Auto Lock is great concept, however I don't use it as I fear myself or a family member being locked out of the house. I do know I can change the timing, however if I take the rubbish out and get distracted talking to a neighbour without taking my phone....then I'm out in the cold.)

cim 2017-06-26 10:09:12 UTC #16

Thanks for your feedback! Currently, only the owner of Sesame is able to change auto-lock settings. Once set, the auto-lock setting is universal and applies to every instance of that Sesame being unlocked, whether it's through the app using an owner, manager, or guest account, or manually. Auto-lock would need to become an account-based setting (like auto-unlock and knock to unlock) instead of a Sesame-based setting in order for what you've requested to be possible.

However, it sounds like you may be interested in auto-locking your Sesame based on location so that Sesame only auto-locks when you leave your home. If so, you'll be able to create an IFTTT applet to lock Sesame based on a geofence around your home. iOS users can join our beta program and test IFTTT now. Android users will be able to use IFTTT once the Wi-Fi Access Point is launched. Hope that helps! - CANDY HOUSE

sam.marchesani 2017-06-27 04:22:01 UTC #17

Thanks for the quick reply.
I'm sure you know the Sesame system setup better than I - however from what you are saying the current universal setting for my idea seems like the best scenario. I don't think rotating the physical Sesame through unlock - lock - unlock to trigger a 15 second auto lock (for example) would have any bearing on accounts.

(I like the IFTTT idea, but I can see some failing for my use cases. eg: I leave for work but the geofence doesn't trigger for a a minute or two, someone in my house has gone out the unlocked door and then the trigger occurs and they are stuck outside)

cim 2017-06-27 10:05:47 UTC #18

Hi Sam, thanks for elaborating! The auto-lock feature is currently triggered by Sesame itself and not by the app, and what you're requesting is an app-triggered auto-lock feature, and we don't currently have plans to implement a second auto-lock mechanism. In this case we would recommend just turning off auto-lock if you're concerned about being locked out, and manually locking for the times when you're sure you'd like the door to be locked. We're sorry to disappoint - we'd certainly be willing to revisit this feature if there's more interest! - CANDY HOUSE

cim 2017-06-29 06:24:32 UTC #19

Oops, sorry we missed your post! Thanks for your suggestions, we really appreciate it! Currently the guest notifications we're working on are for all guests, but we'll add your request to toggle notifications for specific guests. We've also added your other suggestions to the list. Unfortunately, it's unlikely that we'll be able to add a sensor as you've described even in the second-generation hardware. But we'll definitely make a note of your other suggestions and see what we can do! Thank you! - CANDY HOUSE

brendan 2017-06-29 06:39:07 UTC #20

When viewing information and options for a guest, it would be a great if it showed their lock / unlock history.

jerming 2016-10-27 20:25:13 UTC #21

Noted. Thank you for helping us.

zeethree 2017-06-29 06:40:17 UTC #22

New to the community - love my Sesame lock.

Is there a way to get push notifications when the door is locked/unlocked during the day?

Using the Virtual Station on my iPad.

cim 2017-06-13 07:52:17 UTC #23

We're still working on this feature! In the meantime, if you have Virtual Station, you can set up push notifications via IFTTT. Check out our instructions for how to get it set up. Let us know if you have any questions! - CANDY HOUSE

cim 2017-06-29 07:07:00 UTC #25

15 posts were merged into an existing topic: Apple Watch control

wolfman566 2017-06-29 06:42:21 UTC #39

The auto-unlock feature, now that I have it working. how about an auto-lock feature?

cim 2017-07-03 08:43:58 UTC #40

A post was merged into an existing topic: Auto-Lock Feature

philip.reid 2017-06-12 16:08:47 UTC #41

Is there any way to set the autolock to longer than 4 minutes. Options for 10, 15, 30 or even 60 minutes would be nice.

Philip

trisk 2017-06-12 18:19:23 UTC #42

+1. 4 minutes is really not enough.

philip.reid 2017-06-12 18:42:22 UTC #43

Plus it would save battery power.

cim 2017-06-13 07:27:00 UTC #44

Thanks for the suggestion, we've added this to our new Feature Requests thread! Feel free to let us know if you have other suggestions for us so we can compile a list for our development team. Thanks! - CANDY HOUSE

shawnpun 2017-06-20 15:20:12 UTC #45

the auto-lock feature is well made. is there any way to set the day of the week to allowing the auto-lock feature?
my case is every Wed I will hold my piano classes for a couple students. they all will come in before their session and waiting at the living room.
so I can't use the auto-lock feature for now as I can't walk in/out for opening door students while I am teaching every Wed.
thanks!

cim 2017-06-22 04:25:10 UTC #46

Thanks for your suggestion! We don't currently have this feature, but we're happy to add it to the list of requests. - CANDY HOUSE

contactanthony 2017-06-29 06:46:49 UTC #47

When I locked the door., the motor seemed to have turned few extra rounds, and when I tried to unlock the door, the number of motor turns couldn't make up the excess lock and now I'm locked out from my home!

I also tried to recalibrate the lock but since I couldn't turn the knob from outside now it's asking me to set up the lock. Now I cannot do anything about it.

That's just wrong that theres no back door control for such mechanical failure.

Anthony

prishelec 2017-04-17 12:32:47 UTC #48

Being locked out is also my major concern.
I think the app should have an option buried in settings to manually control the motor. For example it can have 2 buttons for turning left and right.
No one would use it every day, but when something goes wrong with the sensor it would allow to open the door "manually".
There are cases when a knob is not directly connected to the key, so when you open/close a door with a key the knob is not fully rotated so Sesame gets confused. Manual override would also be useful in such a case.