Thanks for the feedback. We are aware that there is a delay when Virtual Station has a lot of information to upload to our servers. Regarding logs, our devs can check the logs for your Sesame and Virtual Station if you provide us with your Sesame account email address. When checking the log it is helpful to have specific days and times of the issue so our devs can match them up with the logs. However, as mentioned previously, we don't currently have the bandwidth for both Virtual Station and Wi-Fi Access Point, so it may be a while before we can tackle this issue.
Virtual Station is a beta app created as a temporary stop-gap solution so we could test remote access while we work on the Wi-Fi Access Point. The Wi-Fi Access Point is currently our number one priority as a product we promised to our backers and customers. Virtual Station was made available to our beta testers so they could test remote access as well, but it's not a polished product and we don't currently have the resources to make it so. That said, we are very interested in developing Virtual Station into a full-fledged app with more features further down the line. We are incredibly excited about the functions and features we can add to Virtual Station so that it can be more than just a Wi-Fi Access Point stand-in, and we can't wait to devote more resources to the app later this year. For the time being, though, all of our time and energy is going to the Wi-Fi Access Point. We're sorry to hear you are not interested but hope you will change your mind when more information is available - we know the delay has been long, but based on our in-house and beta tests, we're confident that the final product will perform beautifully.
Thanks for your response, we understand and we will be sure to let you know when our devs get a chance to fix the delays and issues with manual lock/unlock. We'd love to feature your work on our website! - CANDY HOUSE