Apple Watch control

cim 2018-06-22 10:14:45 UTC #23

Thanks for your feedback! Glad to hear it's working well for you. Currently the Apple Watch app only connects to Sesame via Bluetooth, so only Bluetooth is required. We hope to add Wi-Fi module support in the future. Appreciate your feedback! Let us know if you have any further questions or concerns. - CANDY HOUSE

emt.kopan 2018-06-24 11:24:36 UTC #24

It refuses to install on my 1st gen Apple Watch. It says “Can’t install on Apple Watch Try again later”.

cim 2018-06-26 04:00:43 UTC #25

Sorry about that! We've emailed you, please take a look. Thanks! - CANDY HOUSE

esung 2018-06-27 08:36:35 UTC #26

Apple watch control is working fairly well on my apple watch (series 1). However it lists two sesames instead of one. I Had an older sesame I replaced with new one, and on the phone app only one is listed but watch seems to see all sesames associated with the account including inactive ones.

carrick 2018-07-09 15:47:00 UTC #27

how do u install it on Apple Watch? Ive downloaded the Sesame App from TestFlight but just dont know how to get it install on Apple Watch. Cant find the app to install inside the Watch App.

cim 2018-07-10 02:48:49 UTC #28

Thanks for reaching out to us! Apple Watch support is now available on the App Store version of the app as well. Once you have the latest update, the Apple Watch app should automatically install after a few minutes. To make sure the Sesame Apple Watch app is enabled, open the Watch app on your iPhone and click on the Sesame app:

If the Apple Watch app is still not installing, here are steps you can take:

Toggle airplane mode on and off for your Apple Watch and iPhone
Toggle Bluetooth off and on for your Apple Watch and iPhone
Restart your Apple Watch and iPhone

If you're still having trouble, let us know the issue you're experiencing so we can help. Thanks! - CANDY HOUSE

f.anuar 2018-07-18 16:57:10 UTC #29

Did all this:
Toggle airplane mode on and off for your Apple Watch and iPhone
Toggle Bluetooth off and on for your Apple Watch and iPhone
Restart your Apple Watch and iPhone

Still no app on the watch

cim 2018-07-19 02:11:03 UTC #30

Sorry to hear it! Are you able to find Sesame in the your Watch app on iPhone? Have you set Apple Watch apps to automatic installation? If not, be sure to enable the Apple Watch setting for Sesame on the Watch app on your iPhone! If you're still having issues, screenshots of your Apple Watch and the Watch app on your iPhone would be really helpful. Thanks! - CANDY HOUSE

raymondyong88 2018-08-09 08:35:01 UTC #31

I got my Apple Watch S1 setup with Sesame app installed. However, I am seeing the "Disconnect" screen. Don't know what went wrong as I have no problem with my iPhone. If you can advise would be much appreciated.

cim 2018-08-09 10:14:48 UTC #32

Sorry to hear it! Can you please try the following?

Toggle Bluetooth off and back on
Restart your Apple Watch

If you are still having trouble, please send us a photo of your Apple Watch screen and let us know your watchOS version, and we'll ask our devs to check it out. Thanks! - CANDY HOUSE

raymondyong88 2018-08-09 14:15:32 UTC #33

I tried but still not working.

cim 2018-08-10 01:36:38 UTC #34

Thanks for the screenshots! Unfortunately Sesame doesn't currently support beta OSes, and we suspect watchOS 5 may be the culprit. Please used a released watchOS with Sesame and let us know if the issue persists. We apologize for the inconvenience! - CANDY HOUE

raymondyong88 2018-08-10 23:57:57 UTC #35

I think so. I will try with the official watchOS public release later. Thank for your advise.