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Technical FAQ
FAQ - General & Technical
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About the Technical FAQ category
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GUIDE: How do I set up Auto-Unlock and how does it work?
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How many Wi-Fi Access Points do I need if I have multiple Sesames?
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GUIDE: How do I set up the Knock function and how does it work?
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Why am I unable to sign up/login on Android 4.x?
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My guests tried pairing with my Sesame, and they could not discover it
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My Sesame doesn't think the door is locked while it is
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SOLUTION: My Sesame unlocked the door by itself
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I am running iOS 9.x.x (or other versions) and is having trouble connecting to Sesame/CANDY HOUSE server
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Why doesn't my "auto unlock" work even when I am in the 100m radius?
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Why does my "knock to unlock" function only work sometimes?
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How do I reset my Sesame manually?
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How do I remove/unregistering Sesame from my app?
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SOLUTION: Sesame app asks me to sign in every time I open the app
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GUIDE: How do/can I change the email address for my Sesame?
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GUIDE: How do I add a guest?
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GUIDE: How do I register an account?
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How to find/register a new Sesame?
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Why is my Android app not connecting through Bluetooth on Android 6.x?
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I am using Android 5 & above, has Location Service enabled, but is still having trouble connecting Sesame via Bluetooth
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I am out of adhesives!
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After installing the long clipper, my Sesame still slides out
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How do I install the green clippers?
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How long do batteries last?
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Why is my Knock so unresponsive?
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