|
FAQ - General & Technical
General
How do I find/register a new Sesame ?
I didn't receive a verification code
How do I register an account?
How do I add a guest?
I am out of adhesives!
How long do batteries last?
How can/do I change the em…
|
4
|
September 12, 2016
|
|
About the Technical FAQ category
|
1
|
September 7, 2016
|
|
GUIDE: How do I unlink and relink Sesame to my Wi-Fi Access Point?
|
6
|
March 22, 2019
|
|
How long do batteries last?
|
18
|
September 9, 2016
|
|
GUIDE: How do I remove or unregister Sesame from my app?
|
9
|
September 9, 2016
|
|
GUIDE: How do I add and remove managers and guests?
|
5
|
December 29, 2016
|
|
GUIDE: How do I re-configure lock angles?
|
1
|
December 26, 2016
|
|
GUIDE: How do I reset my Sesame manually?
|
1
|
September 9, 2016
|
|
GUIDE: How do I set up the Knock function and how does it work?
|
26
|
December 7, 2016
|
|
SOLUTION: My Sesame unlocked the door by itself
|
14
|
November 3, 2016
|
|
GUIDE: How do I set up auto-lock?
|
10
|
January 10, 2017
|
|
My Sesame doesn't think the door is locked while it is
|
6
|
September 9, 2016
|
|
GUIDE: How do I set up Auto-Unlock and how does it work?
|
41
|
November 3, 2016
|
|
I am out of adhesives!
|
1
|
September 9, 2016
|
|
SOLUTION: Sesame app asks me to sign in every time I open the app
|
1
|
December 16, 2016
|
|
How many Wi-Fi Access Points do I need if I have multiple Sesames?
|
3
|
September 9, 2016
|
|
Why am I unable to sign up/login on Android 4.x?
|
18
|
September 7, 2016
|
|
My guests tried pairing with my Sesame, and they could not discover it
|
14
|
September 9, 2016
|
|
I am running iOS 9.x.x (or other versions) and is having trouble connecting to Sesame/CANDY HOUSE server
|
2
|
September 7, 2016
|
|
Why does my "knock to unlock" function only work sometimes?
|
1
|
January 18, 2017
|
|
GUIDE: How do/can I change the email address for my Sesame?
|
1
|
December 5, 2016
|
|
GUIDE: How do I register an account?
|
1
|
December 29, 2016
|
|
GUIDE: How to I register a new Sesame smart lock?
|
3
|
September 29, 2016
|
|
Why is my Android app not connecting through Bluetooth on Android 6.x?
|
2
|
September 7, 2016
|
|
I am using Android 5 & above, has Location Service enabled, but is still having trouble connecting Sesame via Bluetooth
|
2
|
September 7, 2016
|
|
After installing the long clipper, my Sesame still slides out
|
1
|
September 9, 2016
|
|
How do I install the green clippers?
|
1
|
September 9, 2016
|
|
Why is my Knock so unresponsive?
|
1
|
September 7, 2016
|
